Returns & Exchanges
At Saturday Neon, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your space, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all accessories and manuals are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package over any old labels.
Drop Off and Refund
Take your package to the nearest authorized shipping location; once received and inspected, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing